Legal
Terms of Service
Last updated: October 2026
1. Acceptance of terms
By registering for or using DropHub, you agree to these Terms of Service. If you do not agree, you must not use the platform. These terms apply to all membership tiers and hosted storefront services.
2. Your account
You are responsible for maintaining the security of your account and for all activity under it. You must provide accurate information at registration and keep it up to date. You may not share your account credentials or resell access to DropHub.
3. Memberships and billing
Membership is billed monthly or annually in advance. You can upgrade, downgrade or cancel at any time. Fees are non-refundable except where required by law.
4. Catalogue and products
DropHub provides a curated product catalogue sourced from third-party suppliers. We do not guarantee product availability, pricing or specifications, which may change without notice. You are responsible for complying with all applicable laws when advertising and selling products.
5. Store integrations and storefronts
You are responsible for the content published to your connected stores and hosted storefronts, including product descriptions, images and pricing. DropHub is not liable for issues arising from your store platform or for orders placed directly with third-party suppliers.
6. Fulfilment, shipping and returns
Orders are fulfilled by our suppliers. Shipping costs and delivery estimates are calculated at checkout based on the supplier's zones and rates. Returns are handled in line with the supplier's return policy and your statutory rights as a reseller.
7. Payouts
Member profits from customer orders are paid out according to your chosen payout method and the settlement schedule for your plan. You are responsible for the accuracy of your payout details and for any tax obligations on your earnings.
8. Acceptable use
You must not use DropHub to sell illegal or restricted goods, infringe intellectual property, mislead customers, or attempt to disrupt the platform. We may suspend or terminate accounts that breach these terms.
9. Limitation of liability
DropHub is provided on an 'as is' basis. To the maximum extent permitted by law, we are not liable for indirect or consequential losses, or for loss of profits, data or business arising from your use of the platform.
10. Changes to these terms
We may update these terms from time to time. We will notify members of material changes by email or in-app announcement. Continued use of DropHub after a change constitutes acceptance of the updated terms.